|Job Title||IT Service Desk Technician|
|Number Of Vacancy||2|
|Industry Area||IT / Software Services|
|Key Skills||Email, it service desk, phone service management, technician activities, support, technical support, tech support, it helpdesk, service desk, helpdesk, service management tool, service delivery manager tool|
|Salary (Per Annum)||Best in industry|
|Work Experience||4+ year|
Roles and Responsibilities:
The IT Service Desk Technician (SDT) is, on a day-to-day basis, responsible for first line user support for all IT related issues, problems, and training. The IT Service Desk Technician is also responsible for creating and dispatching tickets to Desktop Support Technicians and other IT groups as necessary using the Service Management System. Successful candidates will be able to cross train with our Service Desk and Desktop Support technicians to learn additional skills and applications.
On a day-to-day basis, the ISI Service Desk Technician will:
|Job State / U.T.||Gujarat|
|Company Name||Our reputed client|
The Company has partnered with a US Based company located in Silicon Valley– San Jose, CA, having development Centre at Fremont, CA, USA and India IT Operations at Baroda in Gujarat, India. It is led by a dedicated team of NRI Partners each a SME in their own field of work, they and the Baroda based team work together in steering the growth and nurturing them to develop along these major lines of business currently:
1. IIOT - Industrial Internet of Things & related applications.
2. SAP - Full suite of SAP Services including PI and BODS.
4. IT Helpdesk
5. IT Infra (Network) support
Since 2016 the Company’s engagement with SAP delivery has continuously grown and from a start of a 2-member ABAP team in 2016 now the SAP team has grown in size to include ABAP / PI / Basis / Functional / BODS / Delivery team of about 20+ members and is constantly growing to accommodate client requirements. We also have IT Helpdesk, Service Now specialist and Network specialization roles for our client. New roles are continuously being added and our team is expanding at a brisk pace.
Design support of the foremost engineering & quality Certification Consultancy and has been selected after due diligence by one of the Oil and Gas behemoth for extensive implementation. Substantial manpower ramp-up is expected in this team in the near future as well
|Contact Person||Jinal Karkada|
|Share & Apply|
|Apply Now Back|