|Job Title||Customer Service Executive|
|Number Of Vacancy||1|
|Key Skills||real time basis,Customer Service,MIS reports|
|Salary (Per Annum)||up to 2.10 Lac|
|Work Experience||o to 3 Years|
1. He/she will be monitoring on real time basis
a) Performance of the telco switches located in various countries;
b) Performance of the interconnected carriers carrying calls; and
c) Raising trouble tickets with carriers & service providers around the world for failures.
2. Managed services and processing thereof.
a) Conduct online demos for enterprise customers
b) Real time solutions for managed service request
4. MIS reports for all of the above.
Requires good command over English.
|Job State / U.T.||Gujarat|
|Company Name||Our Reputed Client|
Company has been in business for 30+ years and in international telecoms for 15+ years. It is a self-funded, privately held growing corporation with presence in USA, Australia and Philippines. Its headquarter is in Edison, NJ, USA. The team comprises of experienced telecom professionals with proven experience in new product development, international telecoms and service delivery.
Company provides conference and roaming services in India ‘ Headquartered in Navi Mumbai, it has customer support operations based in Vadodara and sales operations in major cities in India.
|Contact Person||Jinal Ankola|
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