The Operations Manager is responsible for the effective management of entire operations that includes developing, sustaining, strengthening and progressing in terms of procurement, Project supply, production, QC, logistics and inventory.

Technical

•             Making important decision relating to Operations, customers, team, supplier and systems.

•             Participating and directing policy formulation relating to business processes and ensuring implementation 

Managerial

•             Managing resources in terms of manpower & materials

•             Targets setting [Technical, Quality, Administrative, Commercial]

•             Setting Individual targets

•             Coordinate with

o             Finance and accounts dept.

o             Production Manager

o             Project team- Fire/Fall

o             Follow up with customers/dealers

•             Interdepartmental teams Monitoring and measurement of each process as per systems

o             Quotation / Offer

o             Order acknowledgement

o             Order punching

o             Procurement / Purchase

o             QC

o             Dispatch

o             Customer service/satisfaction

o             Customer complaint management

•             Resource management

o             Manpower planning/deployment in the business

o             Infrastructure availability and optimum utilization

o             Budgeting  for department

o             Equipment’s and machines

o             Implementing systems

•             Taking  quick actions on the issues relating to system, customer, team member…Representing department for any legal or statutory issues

•             Interdepartmental and  inter business coordination and communication

•             Participating /Conducting performance review meetings and directing the team

o             Mentoring the team for performances and avoiding distress at workplace

Administration

•             Ensuring the materials at the right place

•             Selection and monitoring of all functions integrated to Operations

•             Participate HR processes and implement HR policies

•             Ensure regulatory and statutory compliance for Business and Customers& Vendors

•             Ensure maintenance of all  records

•             Ensure Financial stability of the unit

•             Establish customer focus across each function

•             Ensuring the workplace is free from all Risks & Hazards

•             Maintaining the workplace to be friendly

•             Ensure regular health checkups, if applicable for each team member & maintain the records with ease of availability and traceability.

The company has now become A single largest One Stop Solution provider in the field of Safety, Fire, and Health in India. The company have added to its profile not only more than 2200 products but also more than 30 Health, Safety & Fire services and variety of Health , Industrial hygiene, Fire and Safety Training Programs, Audits as well as set up to impart International Qualifications. The company has carved its niche in a reduction in personal exposures, fugitive emissions and thus increasing PRODCUTIVITY& PROFITABILITY.