We are looking for an experienced Operations Head to organize and oversee the daily operations of our India office. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. He/She must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

Key responsibilities:

• Manage and increase per hour productivity of the company.
• Liaising with superior to make decisions for operational activities and set strategic goals
• Planning and monitoring the day-to-day running of business to ensure smooth progress
• Coordinating with staff from different departments and provide constructive feedback
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analysing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

Desired Candidate:

• Outstanding communication and people skills
• Knowledge of industry’s legal rules and guidelines
• In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
• Familiarity with MS Office and various project management Softwares like Jira, Confluence, etc

Our Team Culture:

• We provide hands-on statistical solutions for automotive and manufacturing industry in Germany to highlight trends and generate insights
• We act as primary point of contact for business forecasting, delivering metrics/analytics that drive the organization and help senior management taking data driven business decisions

Our reputed client envisions to help manufacturing companies transform their businesses by leveraging AI. We strive to achieve efficient processes management for factories and plants, increasing the yield, increasing the accuracy and reliability by bringing data-driven decisions, shorten the time frame of delivery, and hence direct reflection in terms of profit to the enterprise. This is a chance for you to get in on the ground floor of an exciting AI company. The AI software we have built is the start-of-the-art one-stop solution to address many business problems of our customers.