Key Skills |
Technical Writer, design documents, user guides, FAQs/ Help Guides, API/SDK documentation, workflow design diagrams, reference manuals, product updates, release notes, and website content, HTML, CSS, JavaScript. .NET, Azure |
Job Requirement |
Duties:
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Produce and write technical documentation, including, but not limited to software functional requirements/design documents, user guides, FAQs/ Help Guides, API/SDK documentation, workflow design diagrams, reference manuals, product updates, release notes, and website content.
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Gather documentation requirements for documentation from US and India stakeholders.
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Support documentation for critical requirements and design meetings
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Collaborate with analysts, account managers, testers, developers, engineers, and executives to learn and acquire information about the methods, processes, or procedures for documentation.
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Research and investigate domain topics to support content development.
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Learn our product, solution, methods, best practice standards, and industry to produce meaningful content.
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Produce deliverables for the intended audiences with the right level of detail to meet deadlines.
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Create documentation using visual aids to deliver content in the best manner to increase the audience’s understanding, using diagrams, charts, tables, and graphics, as necessary.
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Create simple visually appealing documentation with great attention to detail, style, formatting, and graphics.
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Perform other related duties as assigned.
Required Skills/Abilities:
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3+ years of related experience is required.
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Bachelor’s degree in English, Technical Writing, or related field required.
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Strong command of the English language with strong grammar skills
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Excellent verbal and written communication skills
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Excellent organizational skills and attention to detail
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Ability to present complex data in clear, concise text.
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Ability to meet deadlines and work independently.
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Ability to edit and proofread the work of colleagues.
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Proficient with Microsoft Office products, including EXCEL, Outlook, TEAMS, Microsoft Project, Word, Visio, and PowerPoint
Preferred Qualifications:
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Experience with Microsoft technology
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Experience with web technologies: HTML, CSS, JavaScript. .NET, Azure
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Experience with US Healthcare and/or Insurance industry knowledge would be a plus.
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