| Job Title |
Assistant Manager - Customer Care |
| Gender Preference |
Any |
| Number Of Vacancy |
1 |
| Industry Area |
Real Estate |
| Key Skills |
Demand Generation, Follow Ups, Legal Documentation, Registration, customer relation, customer care, CRM, |
| Qualification |
Any Graduate |
| Salary (Per Annum) |
5.00 LPA |
| Work Experience |
4+ years |
| Job Requirement |
-
To ensure smooth functioning of the CRM application and regularly report to the management to analyze ROI of campaigns
-
To work with management in setting KPIs for sourcing and closing staff based on data analysis
-
To ensure smooth documentation, home loan processing and registration of customers post finalization
-
Ability to delight customers with active and effective communication through their sales journey
-
Following up with customers for payments
-
Solving client queries regarding the project on a continual basis
-
To ensure smooth handover of apartments, parking at the project completion stage.
Key Actions :
-
Banking and Home Loan Sanctions
-
Demand Generation, Follow Ups, Customer Emails and Reminders
-
Legal Documentation, Registration
|
