Job Requirement |
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Operational Leadership:
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Overseeing day-to-day operations of the branch ensuring efficiency, accuracy, and adherence to company standards - dispatching, scheduling, and coordinating transportation activities to meet delivery schedules.
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Lead, motivate, and manage a team of diverse professionals, including sales, operations, and administrative staff.
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Providing guidance, training, and support to ensure high performance and adherence to company standards.
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Communication & Reporting:
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Serving as a liaison between the branch and the corporate office.
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Communicate effectively with higher management, providing regular updates on branch performance and challenges.
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Providing regular reports on branch performance, operational issues, and market trends.
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Finance & Cost Management:
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Managing the branch’s budget, monitoring expenses, and ensuring cost-effective operations.
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Ensure profitability and contribute to the overall financial success of the branch.
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Customer Relationship Management:
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Maintain and enhance relationships with existing clients.
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Address customer concerns, ensure high customer satisfaction, and identify opportunities for service improvement.
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Sales and Business Development:
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Develop and implement strategies to achieve sales targets and revenue goals
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Identify business opportunities, build client relationships, and expand the customer base.
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Networking:
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Represent the company at industry events, networking functions, and with local business communities.
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Training & Development:
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Conducting training sessions for staff to enhance skills, ensure safety compliance, and maintain high service standards.
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Foster a culture of continuous learning and skill enhancement.
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Compliance and Safety:
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Ensure compliance with transportation regulations, safety standards, and company policies.
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Implement and monitor safety programs to reduce accidents and ensure driver compliance.
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Market Analysis:
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Stay informed about market trends, competitors, and industry developments.
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Provide insights and recommendations for adapting to market changes
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